support center

Customer Support Program

The Customer Support Program helps you realize your savings potential and maximize your ROI immediately! For no additional cost, you get:

Quality Control
• For peace of mind, each unit is backed by a 90-day warranty.

Product Training
• Product Training Video or DVD – The mobilefold training video or DVD provides a step-by-step product demonstration that will familiarize and train all management and staff on how to use the mobilefold for immediate results.

• Operating Manual – The mobilefold operating manual also serves as a handy tool for all associates. It reinforces the video training with at-a-glance steps for on-the-job use.

Roll Out Program
• We provide an easy 4 step roll out program that covers the key components for a successful product roll out so that you maximize your ROI. Call for details.

Help Line Access
• 800# - We are here for you. At any time during regular business hours (9am-5pm EST), call us at 800-682-5840 to answer any questions you may have.

• FAQ’s – A list of answers to the most frequently asked questions is supplied upon request or by visiting our website at www.customerminded.com.

Savings Track
• With qualified tests and purchases of the mobilefold, our Customer Support Staff gathers valuable feedback from associates within your company. The feedback focuses on your company’s savings and efficiencies.

• A summary of the feedback is provided as a tool for maximizing your savings potential.

Our Distributors

Canada

Instore Products Limited
1035 Stacy Court
Mississauga, ON L4W 2X7
Tel: (905) 625-6488
Fax: (905) 625-2235
EmailL: greenbox@greenbox.com
Website: www.greenbox.com

 

England, Scotland and Ireland

Propress Steamers LTD
Contact Name: Tim Oliver
Unit 3 The Pavilions
2 East Road
London SW19 1UW
Tel: 020 8417 0660
Fax: 020 8544 9468
Email: info@mobilefold.co.uk

 

Logistic Services

As your supplier and provider of fixtures and equipment, Customer Minded Associates (CMA) offers more than just our superior product lines.  Because we ship in high volumes on a consistent basis, we have developed strong relationships with carriers across the globe and negotiated the very best transportation rates.  More and more of our clients have chosen us to do the leg work of finding the best carrier for their load.  We in turn prepay the freight and add it to the invoice along with the units purchased.  We provide logistics services domestically as well as Internationally.  We  have the capability of shipping USPS, standard ground, LTL, truckloads, container loads, rail, and ocean as well.  We specialize in drop ship services and time sensitive delivery requirements.
We plan the most effective route, lowest overall cost and manage carriers on your behalf.  Our team stands ready to give you one-on-one attention.  Our customer service personnel have the expertise to solve logistics challenges as well as manage relationships with carriers so you don’t have to.  With CMA in charge of your logistics needs you will have peace of mind so you can focus on your core business.  Please call us at 727-360-2323 or 800-682-5840 for a quote on your next shipment.
 
Advantages:
• Competitive Rates
• No Contracts
• Full Truckloads And Small Parcel Shipping Options
• Drop Shipping Available
• One Invoice For Products And Transportation Costs
• Invoices Include Tracking Numbers
• Improved Tracking & Monitoring
• One-On-One Personalized Attention
 
Industries Served:
• All Retail
• Hospitality
• Restaurants
• Department Stores
• Grocery
• Home Improvement
• Medical
• And More…